Refund policy

Returns and Exchanges

Because our chocolates and confections are perishable food products, all food purchases are final sale and cannot be returned or exchanged. We are also unable to accept returns or provide refunds for sale items or gift cards, except where required by applicable law.

If your order arrives damaged, incorrect, or otherwise compromised, please contact us at contact@lemdchocolate.com within 48 hours of delivery. Include your order number and photographs of the product and packaging so that we can review the issue and determine an appropriate resolution.